Concierge Service
IBDominicana offers comprehensive management services for vacation rentals on the Costa Norte, Dominican Republic.
Maintenance
Property maintenance
and upkeep
Management
Rental and stay
management
Services
Additional guest
services
1 - Property maintenance and upkeep
Objective :
Ensure that the villa remains clean, functional, and in good condition throughout the year, even when the owner is not in the country.
Services included :
Interior : Regular or one-off cleaning
Ventilation and humidity control
Checking electricity, water, and air conditioning
Reporting any anomalies
Exterior : Garden maintenance
Pool cleaning and maintenance
Checking gates, fences, and lighting
General supervision of the property
2 - Rental and stay management
Objective :
Allow the villa to be rented without the owner being present, ensuring a smooth experience for the guest.
Services included :
Guest reception (check-in)
Key delivery and collection
Inventory and condition of the property (check-in/check-out)
Coordination of cleaning before and after each stay
Assistance to guests during their stay
Reporting to the owner (messages, photos, incidents)
3 - Additional Guest Services
Objective :
Increase guest satisfaction, the villa's premium image, and revenue per stay.
Additional services (à la carte or in packages) :
Cooking service/chef at home
Food shopping and delivery before arrival
Cleaning during your stay
Laundry
Transportation and driver
Excursions, activities, massages, babysitting
